These are our terms and conditions and they apply to

As a user of the site (hereinafter the "Site") you must carefully read these general terms and conditions that describe and regulate the use of the services offered (hereinafter the "Terms") by ALTURASIETE (hereinafter "ALTURASIETE") within the Site of which it is the owner and responsible.

The access and/or use of the Site attributes the condition of User, so that from said access and/or use: (i) you accept your agreement with these Terms, as well as with the Returns Policy and the Privacy Notice ( hereinafter the "Complementary Policies") and (ii) recognizes its mandatory and binding nature.

Any person who does not accept these Terms and the Complementary Policies, prior to registering as a User, must refrain from using the Site and acquiring the products and/or services that ALTURASIETE offers.


The products and/or services that ALTURASIETE offers through the Site are exclusive to those people who have sufficient legal capacity to contract and be bound by these Terms. The marking of the corresponding box, as well as the fact of systematically following all the steps of the same, supposes the express acceptance of these Conditions by the user, having the same validity as the face-to-face signature of the same. In this way, the user acknowledges being a person with sufficient capacity to acquire the obligations derived from their actions through the Site, who has previously read and understands its content.


Prior to the acquisition of the products and/or services that ALTURASIETE offers through the Site, it is necessary for the User to complete the registration data in all its fields. The information that the User provides must be exact and truthful (hereinafter the "Personal Data"). In the same way, the registered user assumes that the user account is personal and non-transferable, being able to register on the Site both individuals and legal entities, whether they are commercial companies or other types of entities.

The password, personal and non-transferable, must be generated by the user in accordance with the robustness and complexity rules established at any time by ALTURASIETE. The password created by the user will have unlimited temporary validity.

ALTURASIETE complies with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility that according to the Federal Law for the Protection of Personal Data Held by Private Parties, are necessary for the protection and treatment of Personal Data .

For more information about the Personal Data collected by the Site, its purpose and revocation of the authorization for the Treatment of the same, click here:

Use of the Site

It is not allowed and, therefore, its consequences will be the sole responsibility of the user, the access or use of the Site for illegal or unauthorized purposes, with or without economic purpose. In particular, and without the following list being absolute, it is prohibited:

1) Use the Site in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in the computer of a third party;

2) Use the Site for the transmission, installation or publication of any virus, malicious code or other harmful programs or files;

3) Use the Site to collect personal data from other users;

4) Use the Site illegally, against good faith, morality and public order;

5) Register through the Site with a false identity, impersonating third parties or using a profile or performing any other action that may mislead other users about the identity of the origin of a message;

6) Access without authorization to any section of the Site, to other systems or networks connected to the Site, to any ALTURASIETE server, or to the services offered through the Site, through hacking or forgery, extraction of passwords or any other means illegitimate;

7) Break, or attempt to break, the security or authentication measures of the Site or any network connected to it, or the security or protection measures inherent to the content offered on the Site;

8) Carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Site or in the systems or networks of ALTURASIETE, as well as in the systems and networks connected to the Site; either

9) Prevent the normal development of an event, contest, promotion or any other activity available through the Site or any of its functionalities, either by altering or trying to alter, illegally or in any other way, the access, participation or operation of those, or falsifying the result of the same and/or using fraudulent participation methods, through any procedure, and/or through any practice that attempts or violates these Terms of Use in any way.

Failure to comply with any of the foregoing obligations by the user may entail the adoption by ALTURASIETE of the appropriate measures protected by law and in the exercise of its rights or obligations, and may lead to the elimination or blocking of the offending user's account, without that there is any possibility of compensation for the damages caused.

Similarly, the Site has areas through which users can participate, publish their own content and/or share content, their own or published by ALTURASIETE. Said areas may be owned by ALTURASIETE and therefore dependent and controlled by it, or outside ALTURASIETE, in the case of independent social networks outside our organization, for which we cannot be held responsible, nor for the correct functioning, nor for the conditions and policies arranged by those responsible, being the user himself who must consent and assume at all times the treatment that is carried out of the information published on said platforms.

In any case, we inform you that when the user participates in any of these areas, the rest of the users of the Site will be able to access and use all the content published by the user. ALTURASIETE cannot control what use other people will make of these contents and, therefore, ALTURASIETE is not responsible for it. ALTURASIETE recommends that you do not publish personal data or material protected by intellectual and industrial property rights or any other rights.

In order for the Site to be a safe environment, and to protect our users, it is strictly prohibited to post content:

1) That they may be considered as a violation in any way of the fundamental rights to honor, personal and family privacy or the image of third parties and, especially, of minors;

2) That include photographs that collect images or personal data of third parties without having obtained the appropriate consent of their owners;

3) That violate the secrecy of communications or that involve an infringement of intellectual and industrial property rights or of the regulations governing the protection of personal data;

4) That contain any material or information that is illegal, racist, obscene, pornographic, abusive, defamatory, misleading, fraudulent or in any way contrary to morality or public order;

5) That contain "spam" and/or links to sites unrelated to the corresponding space;

6) That include advertising or commercial communications, for the issuance of messages for advertising purposes or for the collection of data for the same purpose.

The user who fails to comply with these prohibitions will be responsible for any claim that occurs as a result. Even if there is no claim from a third party, ALTURASIETE reserves the right to prevent access to the Site or the possibility of participating in the spaces enabled therein to users who fail to comply with these conditions.

Likewise, if you find any information or content on the Site that may be inappropriate, contrary to current regulations, or contrary to the conditions set forth on the Site, please notify ALTURASIETE immediately through the different means provided. for it.

Intellectual property

All intellectual property rights in the Site Content, including but not limited to graphic design, user interfaces, visual interfaces, photographs, sounds, drawings, models, computer code (including HTML code), layout, design, structure, selection, expression, aesthetic and functional aspect, the logos of the products and/or services offered, the trademarks, designs and industrial models, domain names, account identifiers or search terms, among others, are the property of ALTURASIETE and have been Licensed by ALTURASIETE, likewise, are protected by the Industrial Property Law, the Federal Copyright Law, the Federal Penal Code and other International Treaties on intellectual property to which Mexico is a party.

The reproduction, transmission, adaptation, translation, distribution, public communication, including its method of making it available, or any other exploitation and/or modification, in whole or in part, without the prior express authorization of ALTURASIETE of any content included in the Site is prohibited. . ALTURASIETE does not grant a license or authorization to use its intellectual and industrial property rights or any other property or right related to the Site, the products and/or services offered or its Content.

The use of discount codes will not be compatible with certain promotional actions and collections.

User Provided Content

In the event that the user sends information of any kind to ALTURASIETE through any of the channels enabled for this purpose, the user declares, guarantees and accepts that they have the right to do so freely, that said information does not infringe any intellectual property right, industrial, commercial secret or any other rights of third parties, and that such information is not confidential or harmful to third parties.

The user acknowledges assuming responsibility, leaving ALTURASIETE harmless for any communication provided personally or on his behalf, reaching said responsibility without any restriction the accuracy, legality, originality and ownership of the same.

Failures in the operation of the Site

ALTURASIETE declares that it has adopted the necessary measures that, within its possibilities and the state of technology, allow the proper functioning of the Site. However, ALTURASIETE is not responsible, including but not limited to: (i) any damage, loss or harm caused to the User due to failures in the system, server or on the Internet, (ii) any virus that could infect the User's equipment User as a consequence of the access and/or use of the Site, (iii) the continuity and availability of the Content; (iv) the absence of errors in the Content or the correction of any defect that may occur; (v) the damages caused by any person who violates the security systems of the Site. ALTURASIETE will not be responsible for any errors or omissions contained in the Site, likewise, it may suspend temporarily and without prior notice, access to the Site due to maintenance, repair, update or improvement operations. However, provided that circumstances permit, the User will be informed, sufficiently in advance, of the expected date for the suspension of access services and/or use of the Site.

The User may at no time attribute any responsibility or demand any compensation to ALTURASIETE, due to damages resulting from technical difficulties or any failure in the Internet system. ALTURASIETE does not guarantee continuous or uninterrupted access and/or use of the Site, the User acknowledges and accepts that the system may eventually be unavailable due to technical difficulties or Internet failures, or due to any other circumstance beyond ALTURASIETE's control, therefore in In such cases, efforts will be made to restore it as quickly as possible without any type of responsibility being attributed to it.


The Site may contain links to other websites, which does not mean that they are owned or operated by ALTURASIETE, for which reason ALTURASIETE does not assume responsibility for the links to other web pages found on the Site, which may take the User to other websites. over which ALTURASIETE has no control, so the User accesses the content under their sole responsibility and in the conditions of use that govern them.

ALTURASIETE is not responsible for the use that users may make of the Content and services included in the Site. Consequently, ALTURASIETE does not guarantee that the use that users may make of the Content and services on the Site conform to these Terms, nor that they do so diligently.

In this sense, if users have effective knowledge that the activities carried out through these third-party web pages are illegal or contravene morality and/or public order, they must immediately notify ALTURASIETE so that it proceeds to disable the access link to them, an action that will be carried out in the shortest possible time.

In any case, the establishment of any type of link from the Site to another external web page will not imply that there is any type of relationship, collaboration or dependency between ALTURASIETE and the person responsible for said external web page.

Release of Liability

ALTURASIETE cannot guarantee the reliability, usefulness or veracity of absolutely all the information and/or services on the Website, nor the usefulness or veracity of the documentation made available through it.

Consequently, ALTURASIETE does not guarantee nor is it responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said content; (iii) the absence of viruses and/or other harmful components on the Site or on the server that provides it; (iv) the invulnerability of the Site and/or the impossibility of violating the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; and (vi) the damages caused, to himself or to a third party, by any person who violates the conditions, rules and instructions that ALTURASIETE establishes on the Site or through the violation of the security systems of the Website.

However, ALTURASIETE declares that it has adopted all the necessary measures, within its possibilities and the state of the art, to guarantee the operation of the Site and minimize system errors, both from a technical point of view and from the content. posted on the Site.

The User releases ALTURASIETE, subsidiaries and affiliates against any claim, demand, litigation or sanction as a result of: i) the use and/or access of the User to the Site; (ii) any Content posted by the User; (iii) the violation of any of these Terms and Supplementary Policy; and (iii) the violation of any third party right, including without limitation, any proprietary right, right of privacy, or intellectual property right.

Modifications to the Terms and Conditions

We reserve the right to make changes or updates to this Notice at any time, for the attention of new legislation, internal policies or new requirements for the provision of services and/or products offered by ALTURASIETE, which, if applicable, will be informed to you. by various means, such as, email or by posting on this Site.

Questions and contact details

If you want access, rectification, modification or deletion of any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at or by mail to:

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