Privacy policies

This is our Privacy Notice and applies to Alturasiete.com

For AP ATELIER SA de CV (Altura Siete y A7) the legitimate, controlled and informed processing of your personal data is of vital importance and therefore it is necessary to reiterate our commitment to your privacy and the right to informational self-determination.

The purpose of this Privacy Notice is to inform you about the treatment that will be given to your personal data when it is collected, used, stored and/or transferred by Altura Siete.

1. RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

AP Atelier SA de CV with address at Azucena 117, Colonia Obrera, in León, Guanajuato, Mexico, will be responsible and, therefore, who will decide on the treatment given to your personal data.

2. PERSONAL DATA THAT IS COLLECTED.

Altura Siete may collect and process the following personal data, depending on the relationship that exists with you:

Full name• Age• Date of birth Credit card information• Gender• Telephone• Cell phone• Postal code• Email Profile information from the website “Facebook” Information that Clients Provide Us: When a client contacts with Altura Siete via telephone, email, or other means, when you complete a questionnaire or an entry form for a sweepstakes; makes purchases, or when you provide an opinion regarding our website and/or products and/or services, Altura Siete receives and stores the information that customers enter on our website or that they provide to us by any other means. Customers may choose not to provide certain information, however, if they do so, they will not be able to enjoy many of the features our website offers. Automatic Information. Some examples of the information that Altura Siete collects and analyzes include the Internet IP address that customers use to connect to the Internet with your computer, username, email address and password for your account, information about your computer and your connection. to the Internet and about the version and type of browser; time zone configuration, types and versions of the clients' browser connection, the operating system and platform used, purchase history, from which information from several clients may sometimes be gathered to create applications such as “Best Sellers” (or any other that aims to show the best-selling products), the Uniform Resource Locator (URL) of Web page history from, through and to our Web page (including date and time), cookie number, products that you have visited or searched for, and any telephone numbers that customers have used to call our customer service. Also, Altura Siete may use browser data such as cookies, Flash Cookies (also called Flash Local Shared Objects), or similar data in certain places on the Altura Siete website to prevent fraud, among other purposes. On customer visits to the Website, Altura Siete may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, duration of visits to certain pages. , information about interaction with the page (mouse clicks, scrolling the page or number of times the mouse passes over certain items), and ways to exit the Web page. Likewise, Altura Siete may also collect technical information that helps identify client devices for diagnostic analysis and fraud prevention purposes.

Other personal data, sensitive and non-sensitive, that is not included in the previous list may be processed as long as said data are considered of the same nature and are not excessive with respect to the purposes for which they are collected.

Cookies are unique identifiers that our website transfers to your device to allow our systems to recognize your device and provide features such as Shopping, and storing, during your visits, items in your shopping cart.

3. PURPOSES OF THE PROCESSING OF PERSONAL DATA

Altura Siete collects, uses, or stores your personal data, to the extent permitted by applicable laws, to carry out the following:

Follow-up of sales in order to achieve customer satisfaction• Interrelation of databases to know the profile and needs of the client• Send communications of all kinds, coming from Altura Siete and/or one of its affiliates or subsidiaries. To tailor our communications, such as by sending emails with offers and promotions that are more relevant to customers. To process orders, deliver products and services, process payments, maintain and update our files and your accounts with us, make available content such as wish lists and customer reviews.

The information you provide us is useful for us to respond to customer requests, personalize future purchases they make, improve our website, stores, and contact customers.

Altura Siete may use your personal data for other purposes, as long as these purposes are compatible and can be considered analogous to the previous ones. Your personal data will be processed only for the time necessary to fulfill the purposes described and/or in accordance with what is established by the applicable legal provisions.

4. SECURITY OF PERSONAL DATA

Altura Siete will implement the technical, administrative and physical security measures necessary to protect your personal data and prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment.

Only authorized personnel, who have complied with and observed the corresponding confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access to unauthorized persons and using their personal data for purposes other than those established in this Privacy Notice. The obligation of confidentiality of the people who participate in the processing of your personal data subsists even after the relationship with Altura Siete has ended.

When you make a purchase on the Website, Altura Siete transmits the full credit card number to the appropriate credit card entity for processing the order. It is the customer's responsibility to protect against unauthorized access by third parties to their password and computer. At the end of the session, customers should ensure that they have logged out.

5. COMMUNICATION AND TRANSFER OF PERSONAL DATA

Altura Siete will not assign, sell or transfer your personal data to third parties not related to Altura Siete, without your prior consent. Altura Siete does not participate in the sale of personal data to third parties.

6. RIGHTS THAT APPLY TO YOU

You, as the owner of personal data, may exercise before the Personal Data Department of Altura Siete the rights of access, rectification, cancellation and opposition regarding the processing of your personal data. Likewise, you may revoke, at any time, the consent that you have granted and that is necessary for the processing of your personal data, and limit the use or disclosure thereof. For reference, the rights of access, rectification, cancellation and opposition are described below:

Through your right of access, you may request to be informed what type of personal data is being processed by Altura Siete, the origin of said data and the communications that have been made with it. By virtue of the right of rectification, you can request the correction or completion of personal data that is incorrect or incomplete and that is in the hands of Altura Siete. You will have the obligation to inform Altura Siete when a change or correction must be made to your personal data and this fact is only known to you. When your personal data is no longer necessary for the purposes for which it was collected, you may request that it be canceled if it is still kept in the Altura Siete databases. The cancellation process will be preceded by a blocking period through which your data will only be stored for a period of time, equivalent to the prescription period of the actions that gave rise to the processing of your personal data or the period established by law. There are cases in which personal data cannot be canceled by law. You may object to the processing of your personal data, when there is a legitimate cause for this, even having previously expressed your consent for such processing.

You may exercise the aforementioned rights by sending a request to the Personal Data Department to the email privacy@alturasiete.com Your request must contain at least the following information: (i) full name and email or address to communicate the response to your request ; (ii) documents that prove your identity or, where applicable, legal representation; (iii) a clear description of the personal data with respect to which you seek to exercise any of the aforementioned rights; and (iv) any other element or document that facilitates the location of personal data. Your request will be attended to within the period permitted by law and we will inform you of its origin through the email or address you have provided us.

7. CHANGES TO THE PRIVACY NOTICE

Altura Siete reserves the right to amend or modify this Privacy Notice as it deems appropriate, for example, to comply with changes to data protection or health legislation or comply with internal provisions of Altura Siete. Altura Siete will inform you and make the updated Privacy Notice available to you when significant changes are made to it, as well as when your consent is required. The updated version of the Privacy Notice will be available on the website www.alturasiete.com

8. DATA PROTECTION DEPARTMENT

You may direct any question or comment regarding this Privacy Notice or exercise the rights that correspond to you under the Federal Law on Protection of Personal Data Held by Private Parties to the email privacy@alturasiete.com.